Sign up to our mailing list

Sign up for more info including course updates,
upcoming courses and the latest news from GTA

Search

Personal Development

Conflict Resolution

Course details

Start Date

18 November 2022

CPD Points

1.5

Cost

£75

Length

1.5 hours (09:30-11:00)

Location

GTA University Centre

Course Overview

This course can be delivered face to face or in real time via a virtual classroom.

In this 90 minute session you will explore how to manage conflict whilst working remotely.

Course Content

  • Control versus Influence
  • Conflict Resolution Tools to build rapport and deal with conflict effectively
  • Assertive, Aggressive, Passive and Passive-Aggressive behaviour's and how you can create win-win situations by choosing Assertive behaviour

Next Steps

If you would like to book a place on this course please click on the 'Book Course' button to the right of this page and login or register for a user account to complete your booking(s). Any queries please do not hesitate to contact us via [email protected] or call us on 01481 224570.

If no date is scheduled for this course at the present time please click on the 'Register Interest' button and login or register for a user account so that we can add you to our course register. This register allows us to contact our tutors and finalise dates for a course as soon as we have a few people who have expressed their interest, so the more delegates who register their interest, the sooner we can schedule a particular course.

Course Tutor

  • Korinne Le Page

    Korinne has more than 27 years’ experience in Training, Leadership Development, Coaching and Counselling. She has also worked for major multi-national Companies, delivered Management and Communication programmes abroad and online across a variety of Market Sectors.

    Korinne started her career in Finance, then as an Operational Manager in Customer Service, managing teams in challenging environments and she became an Entrepreneur in 2000. Therefore, Korinne has first-hand experience of the issues that can arise from all angles, as well as appreciating the importance of providing inspirational leadership and seamless customer service.

Upcoming Courses

Some courses we run are scheduled based on demand. Please ensure you register your interest to ensure we know which courses you would like to attend.