Securing your first Non-Executive Director (NED) role often feels like trying to get your first job. You need to have the experience to get the role and you can’t get the role without the experience.
The GTA NED Programme opens that door, providing the opportunity to step into the boardroom and gain valuable insight into its dynamics.
Looking back at my time with Guernsey Post, I am filled with gratitude. It was a fantastic opportunity that offered a wealth of experience, knowledge, and personal development.
From day one, I was welcomed into the company and invited to actively contribute as a board member, not just sit on the sidelines and observe. Before my first board meeting, I had already done a postie run (in the snow) - we really do love our posties in Guernsey.
My Experience
Professionally, it was an incredibly rewarding experience. I gained exposure to governance, strategic planning, financial, commercial, legal considerations, and stakeholder engagement, including working with government, an area I had not previously worked in. I thought my industry moved quickly but the change management at Guernsey Post was impressive. Large-scale projects were delivered on time and within budget, a true testament to the board, executive team, and staff.
I was involved in the strategy day, which emphasised the importance of embedding values throughout the business. I shifted from a hands-on approach that comes from running your own business to the “helicopter view” of an effective NED.
I learned how to engage with a board of people I didn't know, how to communicate effectively, when to ask open and, at times, probing questions, and witnessed the dynamics at play - understanding the different roles people took around the table. I also observed how to manage a board cohesively, balancing formalities with warmth, whilst keeping sub-committee and board meetings on track and on time.
The most rewarding aspect of this experience was my personal growth, finding the confidence to take the seat and contribute. Coming face-to-face with the dreaded imposter syndrome and conquering it. With my unconventional background as a luxury asset consultant (someone who isn't from a finance, law, or accounting background) it took courage to even apply for the programme. My time at GPL taught me that I have something valuable to offer to a board: a different perspective, broad experience, creative thinking, and an entrepreneurial approach. It taught me to be myself and believe in myself - that’s where the value lies. Find your niche, and you'll make an impact.
Advice for Future Participants
+ Make sure it's the right fit.
You're there to contribute your experience and expertise and it should benefit you as well. Be clear from the start about what you want to achieve and gain from the experience.
+ Sit back and take it all in.
Don’t be too keen to make a mark. No one expects you to have groundbreaking ideas or to make a significant contribution right away. It took me a good few months to get to grips with the business, and it is only after a year that I feel I have found my feet. Finding the confidence to speak up and have conviction in your thoughts and opinions is hard, it can be an intimidating environment, but trust your voice and remember you are there for a reason. Ask more questions in areas you're unfamiliar with, there are no "stupid" questions. Fresh eyes are an asset, and you're probably asking questions others would like answered too.
+ Identify your strengths and weaknesses.
Recognise where you can make the most contribution based on your strengths. At the same time, work on developing your weaknesses. In hindsight, I wish I had joined the Audit and Risk Committee earlier.
+ Ask.
Ask for time, advice, and help. I was fortunate to have joined a board that was generous with their time - offering mentorship, coffees, to review the board pack with me, and guidance from my predecessor. They want to see you do well and succeed. You are in the fortunate position to be sat around a table with people who have a wealth of experience - make the most of this opportunity and the access you have (I did at one point pinch myself when I realised I was sat next to the CEO of company I have always admired).
+ Join the NED Forum.
With tentative steps I went to the NED Forum, quite an intimidating environment, where thankfully I was made to feel welcome. This community is a fantastic resource, so be sure to take full advantage of it. We are fortunate in Guernsey to have access to an exceptional network of professionals. The opportunity to expand knowledge, from sanctions to marketing is invaluable. Every breakfast or lunch meeting I attended I walked away having learned something new.
The GTA has been supportive throughout my journey with check-ins and training courses with Deloitte and Appleby. I felt they were always there if I had questions or needed advice.
My NED apprenticeship placement at Guernsey Post was an incredibly rewarding experience. It confirmed my desire to continue pursuing NED roles and highlighted both my strengths and areas for growth. I expanded my knowledge in governance, risk, and strategy, and grew my network with leaders who are driving meaningful change.
I wish the next person lucky enough to land in that seat the very best. It was a joy to work with the tremendous board at Guernsey Post.
If you're considering the NED Development Programme, I highly encourage you to go for it!