To apply, please email your CV and any other information to [email protected]
The Position: Our Service Delivery team work together to ensure key stakeholders’ expectations are met, playing a key part in securing and enhancing the reputation of the GTA and always maintaining a friendly and professional service to our visitors, clients, and suppliers.
The Responsibilities:
+ To ensure accurate records and data are recorded and maintained.
+ To provide daily support to the internal accounts and invoices function.
+ To provide a friendly and professional service to visitors, clients, and suppliers, being the first point of contact for telephone calls and visitors.
+ To support the Service Delivery Team Lead on a day-to-day basis to manage all areas of the service delivery function, ensuring task allocation and workloads are being completed
+ To provide ongoing support to the Programme Managers team.
+ To support the Exams Manager with day-to-day admin tasks, planning and forecasting, liaising with candidates and internal invigilators.
+ Be an ambassador of the GTA values, to ensure that your work reflects these values.
Experience / Qualifications / Education:
To exercise the full range of responsibilities associated with the role of Service Delivery Administrator, the post holder should:
+ Maintain and deliver a high-quality service.
+ Be interested in, and comfortable with, working within a customer-centric business and be committed to delivering operational excellence and exceptional customer experience.
+ Have excellent organisational skills with the ability to prioritise their own workload.
+ Have excellent interpersonal and communication skills with the ability to maintain the highest standards of professionalism.
+ Have some understanding of the Microsoft Office Suite.
+ Willingness to support IT troubleshooting and operating systems.
Benefits
+ Private Healthcare
+ 25 days Annual Leave (in addition to office closure between Christmas and the New Year)
To apply, please email your CV and any other information to [email protected]
Closing date: 1st November 2024