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Personal Development

Effective Use of Email

Course details

CPD Points





Half day (09:00-12:30)

Course Overview

Email is the primary method of communication at work, but all too often it is used ineffectively. This session enables you to approach your use of email in a positive and professional way.

Course Content

Managing emails

  • Inbox
  • Folders
  • Calendar and Tasks/To do’s

Use of email

  • Structure
  • Timing
  • Appropriate/ Inappropriate use
  • Responding
  • Forwarding
  • Saving and Retention


Developing a personal plan

Course Benefits

An interactive, fact based session which will challenge you to consider your current approach to email use. You will be asked to develop your thought processes and personal approach to email use within your organisation.

By the end of the session you will have a greater understanding of how to manage your inbox and also a personal toolkit of best practice.

Next Steps

If you would like to book a place on this course please click on the ‘Book Course’ button to the right of this page and login or register for a user account to complete your booking(s). Any queries please do not hesitate to contact us via [email protected] or call us on 01481 224570.

If no date is scheduled for this course at the present time please click on the ‘Register Interest’ button and login or register for a user account so that we can add you to our course interest register. This register allows us to contact our tutors and finalise dates for a course as soon as we have a few people who have expressed their interest, so the more delegates who register their interest, the sooner we can schedule a particular course.

Upcoming Courses

Some courses we run are scheduled based on demand. Please ensure you register your interest to ensure we know which courses you would like to attend.