Sign up to our mailing list

Sign up for more info including course updates,
upcoming courses and the latest news from GTA

Search

Director Development

Director Knowledge Series 2025 – Session 1 – Emotional Intelligence

Course details

Start Date

18 February 2025

CPD Points

1

Cost

£55

Length

1-hour session (08:30-09:30) 18 February 2025

Location

GTA University Centre

Course Overview

When you think of a "perfect leader," what do you envisage? Are you thinking of someone who is approachable, easy to talk to and a great listener? An individual that is enthusiastic, never loses their temper and remains calm no matter what problems they face, always making the right decisions? Is this someone who, due their personable leadership style has a trusting, productive and happy team?

These are the characteristics of a leader with high levels of Emotional Intelligence (EI) – and most individuals like to work for a person like this. Have you ever paused to consider how closely you fit this description of the perfect leader? With employee wellbeing high on the agenda, emotional intelligence is more important than ever.

In this Director Knowledge session we will review what emotional intelligence is, why it is so vital for leaders and how you, as a leader can improve your EI.

Course Benefits

In attending this session you will benefit from the knowledge of a well-respected speaker and will have the opportunity to ask questions in a Q&A session after the presentation.

Next Steps

If you would like to book a place on this session, please click on the ‘Book Course’ button to the right of this page and login or register for a user account to complete your booking(s). Any queries please do not hesitate to contact us via [email protected] or call us on 01481 224570.

Course Tutor

  • Jill Clark

    Jill is a qualified trainer and coach and holds a Diploma in Company Direction (Institute of Directors). Jill has over 25 years retail experience and was formerly Director of Customer Service at Specsavers. She is a Non -Executive Director of the Channel Islands Coop & Island FM and a Jurat in the Royal Court of Guernsey.

    Jill is experienced in leadership management, customer service, effective communication and retail best practice. Jill delivers Chartered Management Institute qualifications as well as coaching and mentoring.

    Jill can work with teams and individuals to improve their effectiveness and leadership skills, developing action plans to help individual unlock their potential, impact and influence in their personal and working lives. Drawing on leadership and experiences of working with individuals at every level, Jill is passionate about helping individuals be the best that they can be.

Upcoming Courses

Some courses we run are scheduled based on demand. Please ensure you register your interest to ensure we know which courses you would like to attend.