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Take your career to the next level with higher education that works for you
Course Overview
When you think of a "perfect leader," what do you envisage? Are you thinking of someone who is approachable, easy to talk to and a great listener? An individual that is enthusiastic, never loses their temper and remains calm no matter what problems they face, always making the right decisions? Is this someone who, due their personable leadership style has a trusting, productive and happy team?
These are the characteristics of a leader with high levels of Emotional Intelligence (EI) – and most individuals like to work for a person like this. Have you ever paused to consider how closely you fit this description of the perfect leader? With employee wellbeing high on the agenda, emotional intelligence is more important than ever.
In this Director Knowledge session we will review what emotional intelligence is, why it is so vital for leaders and how you, as a leader can improve your EI.
Benefits
In attending this session you will benefit from the knowledge of a well-respected speaker and will have the opportunity to ask questions in a Q&A session after the presentation.
Course Tutor
Jill Clark
Jill is a qualified trainer and coach and holds a Diploma in Company Direction (Institute of Directors). Jill has over 25 years retail experience and was formerly Director of Customer Service at Specsavers. She is a Non -Executive Director of the Channel Islands Coop & Island FM and a Jurat in the Royal Court of Guernsey. Jill is experienced in leadership management, customer service, effective communication and retail best practice. Jill delivers Chartered Management Institute qualifications as well as coaching and mentoring. Jill can work with teams and individuals to improve their effectiveness and leadership skills, developing action plans to help individual unlock their potential, impact and influence in their personal and working lives. Drawing on leadership and experiences of working with individuals at every level, Jill is passionate about helping individuals be the best that they can be.
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