This course aims to provide the practical tools to ensure that written communications are of a high standard. You will learn what is involved in accurate and clear writing, including a focus on common errors in spelling and grammar, and the importance of plain English.
Why and what do we write?
- Understanding the audience/needs and expectations
- Identifying your key message(s)
- Planning what you need to say
The five ‘C’ s of good written communication:
- Clarity, Conciseness, Courtesy, Completeness, Correctness
- Presentation styles, using bullet points etc.
- Plain English and the ‘fog index’
- Proof reading your work
Get to the Point!
- Avoiding unnecessary words and clichéd expressions
- Keep it simple
- Avoiding common errors in spelling
Get it Right!
- Understanding punctuation
- Common errors in the use of the apostrophe and other punctuation marks
- A comma can change the meaning of a sentence
- Introductions and conclusions
- Understanding the ‘written etiquette’ of emails
- ‘Signposting’ key messages effectively
Write with Impact:
- Setting the right tone
- Words that aid or abet meaning
- Efficient but human communications!
Today’s business environments demand an ability to communicate effectively across a range of written communications, including emails, letters, reports and a wide range of other written communications that record or convey information to a third party. Written communications need to have clarity and accuracy, as well as following the conventions of grammar and spelling. Good communications enhance professional relationships and build reputations.
Key Learning Outcomes are:
- Greater confidence in written communications
- Awareness of a template for good communications
- Understand the conventions of grammar and spelling
- Raise awareness of common errors in written business English
If you would like to book a place on this course please click on the ‘Book Course’ button to the right of this page and login or register for a user account to complete your booking(s). Any queries please do not hesitate to contact us via [email protected] or call us on 01481 224570.
If no date is scheduled for this course at the present time please click on the ‘Register Interest’ button and login or register for a user account so that we can add you to our course interest register. This register allows us to contact our tutors and finalise dates for a course as soon as we have a few people who have expressed their interest, so the more delegates who register their interest, the sooner we can schedule a particular course.