Sign up to our mailing list

Sign up for more info including course updates,
upcoming courses and the latest news from GTA


Leadership & Management

Manage like a Leader

Course details

Start Date

20 February 2024

CPD Points





Full day (09:00-16:45)


GTA University Centre

Course Overview

Learn how to become a top level manager, improving team communication and decision making so you can build great teams! This one day course is lively and encourages regular engagement, leaving delegates revitalised and assured of their abilities.

Course Content


  • Understand the key roles and responsibilities of a manager
  • Building trust
  • Developing your influencing skills
  • Motivating people


  • Practical tools for leading teams
  • Handling conflict promptly and fairly
  • Leading change


  • Building relationships and develop key alliances
  • Coaching skills
  • Continual development (even if there isn’t clear career progression)

Course Benefits

This one day course provides everything you need to become a great team leader!

Next Steps

If you would like to book a place on this course please click on the ‘Book Course’ button to the right of this page and login or register for a user account to complete your booking(s). Any queries please do not hesitate to contact us via [email protected] or call us on 01481 224570.

If no date is scheduled for this course at the present time please click on the ‘Register Interest’ button and login or register for a user account so that we can add you to our course interest register. This register allows us to contact our tutors and finalise dates for a course as soon as we have a few people who have expressed their interest, so the more delegates who register their interest, the sooner we can schedule a particular course.

Course Tutor

  • Kay Stephan

    Kay Stephan, FCIPD, is the Managing Director of Mirador, a learning and development consultancy. She has over 20 years' experience working in partnership with a variety of private and public sector organisations, including the GTA University Centre. Interventions range from designing and delivering bespoke management development events, coaching, designing and delivering assessment centres, to the design and delivery of personal effectiveness workshops. Kay has specific expertise developing webinars and implementing Social Learning Systems. Her approach is warm, pragmatic and perceptive.


  • Course was a good follow on and it blended nicely as we learnt some new techniques and enjoyed the section on influencing.

    Tom S

Course was a good follow on and it blended nicely as we learnt some new techniques and enjoyed the section on influencing.

Tom S

Upcoming Courses

Some courses we run are scheduled based on demand. Please ensure you register your interest to ensure we know which courses you would like to attend.