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New Vacancy - Service Delivery Administrator

The Position:

We are looking for a self-motivated and pro-active team player to join our Service Delivery team. A proven track record of working within a customer-centric business and a passion for delivering operational excellence is essential.


To be a member of the service delivery team supporting the GTA

To learn and use the cloud-based client data management systems

To input and maintain accuracy of courses on the management information system and website

To prepare course and study materials in conjunction with Programme Managers and course Tutors

To take responsibility for course equipment requirements, distribution of course materials and necessary refreshments

To undertake and take ownership of personal development and training programmes as appropriate

To cover other roles within the team as necessary

To support reception and maintain at all times a friendly and professional service to visitors, clients and suppliers of the GTA.


Our preferred candidate will demonstrate initiative, have a proactive approach, a good working knowledge of MS Office, and excellent communication skills (both written and verbal).

An interest in IT and IT applications, setting up and breakdown of laptops and computers would be an advantage, however relevant training will be given.

Skills & Qualifications:

Excellent communication skills both written and orally

Excellent organisational skills

Excellent time management skills

MS Office proficient/ IT experience

Ability to prioritise and work in a fast-paced environment

Ability to work individually as well as part of a small team with minimal supervision

Demonstrate ability to solve problems and suggest appropriate solutions.


23 days holidays

Apply for the role, please send your CV and covering letter to [email protected]

Any queries or to discuss the role further before applying - please call 01481 746689.

To learn more about the GTA, please visit our website