This course can be delivered face to face or in real time via a virtual classroom.
In this 90 minute session you will explore how to manage conflict whilst working remotely.
- Control versus Influence
- Conflict Resolution Tools to build rapport and deal with conflict effectively
- Assertive, Aggressive, Passive and Passive-Aggressive behaviour's and how you can create win-win situations by choosing Assertive behaviour
If you would like to book a place on this course please click on the 'Book Course' button to the right of this page and login or register for a user account to complete your booking(s). Any queries please do not hesitate to contact us via [email protected] or call us on 01481 721555.
If no date is scheduled for this course at the present time please click on the 'Register Interest' button and login or register for a user account so that we can add you to our course register. This register allows us to contact our tutors and finalise dates for a course as soon as we have a few people who have expressed their interest, so the more delegates who register their interest, the sooner we can schedule a particular course.