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Leadership & Management

ILM Level 3 Award in Leadership and Management

Course details

CPD Points

20

Cost

£895

Length

5 half day sessions (09:00-13:00)

Course Overview

The ILM Level 3 Award in Leadership and Management is a nationally recognised qualification which covers a number of key skills central to a managerial role. You will gain knowledge in leading and motivating a team as well as skills in solving problems and the decision making process.

Course Content

Modules:

  • Understanding leadership - In this unit you will develop the knowledge and understanding of different leadership styles or behaviours to be found in the workplace, including an understanding of your own preferred leadership behaviours, and the impact that these different styles are likely to have on the behaviours of other team members. You will become more aware of your personal leadership style and leave with an action plan to become a better leader and have a positive impact on your work colleagues and team.
  • Understanding how to motivate and improve performance - In this unit you will develop a knowledge of why motivation is important, what motivates people and how understanding this can be used to increase motivation in the workplace with resulting improvements in performance. You will leave with an understanding of how to get the best out of your team and an action plan of how to deliver this.

Course Benefits

The ILM Level 3 Award in Management and Leadership is ideal for those leading a team and looking to develop their abilities in order to move to the next level of management. By completing these qualifications you will gain key management skills and the ability to put them into practice. You will be able to motivate and engage your team as well as develop confidence in your own management skills.

Next Steps

If you would like to book a place on this course please click on the ‘Book Course’ button to the right of this page and login or register for a user account to complete your booking(s). Any queries please do not hesitate to contact us via [email protected] or call us on 01481 721555.

If no date is scheduled for this course at the present time please click on the ‘Register Interest’ button and login or register for a user account so that we can add you to our course interest register. This register allows us to contact our tutors and finalise dates for a course as soon as we have a few people who have expressed their interest, so the more delegates who register their interest, the sooner we can schedule a particular course.


Course Tutor

  • Jill Clark

    Jill Clark is a qualified trainer (Certificate of Education), is a qualified coach (Association of Coaches) and holds an MBA (Henley Management School). In her previous roles Jill worked with colleagues at all levels – from the shop floor to Board level. Jill is experienced in leadership management as well as an expert in customer service, effective communication and retail best practice. As a trainer and coach she is passionate about helping individuals improve their performance. Drawing on leadership and experiences from decades of working with individuals at every level, Jill can help others excel in their chosen role.

    Jill also runs the Customer Service Awards for the Channel Islands - giving excellent teams and individuals the recognition they deserve - and inspiring others to deliver a better customer experience.

Testimonials

  • Each sessions is filled with great content. Group flip chart work helps in putting our course work together in bite size chunks, which I feel this helps my style of learning well. Jill is clear and consistent in her teaching approach. She is approachable and motivating.

    Abbie F

Each sessions is filled with great content. Group flip chart work helps in putting our course work together in bite size chunks, which I feel this helps my style of learning well. Jill is clear and consistent in her teaching approach. She is approachable and motivating.

Abbie F

Upcoming Courses

Some courses we run are scheduled based on demand. Please ensure you register your interest to ensure we know which courses you would like to attend.