This interactive course provides practical guidance on how to overcome most problems faced by minute takers and to achieve accurate minute taking. You will also develop a toolkit of personal skills which will boost your confidence in writing accurate minutes.
People frequently find themselves called upon to take minutes with little guidance on how they are expected to produce an accurate record of what took place. Ambiguous agreements, a vague agenda, interruptions and a poor chairperson are just some of the factors that can make this a daunting task. This course will help you develop the necessary skills and will cover the following topics:
- Why are minutes kept?
- The role of the minute taker
- The problems with minute taking
- Understanding the nature of meetings
- The skills of effective minute writing
- Essential communication skills.
This course is for anyone charged with or about to take responsibility for taking minutes at meetings. By the end of the session you will have:
- a toolkit of skills which will boost your confidence in the writing and presenting of accurate minutes
- an understanding of how meetings work, the problems which can occur and how they can be addressed
- techniques and tips on effective communication, relationship building and dealing with discord.
£345 (ICSA Member) ICSA Members - If you are a member booking online, please use the discount code 'ICSA2'.
If you would like to book a place on this course please click on the ‘Book Course’ button to the right of this page and login or register for a user account to complete your booking(s). Any queries please do not hesitate to contact us via [email protected] or call us on 01481 721555.
If no date is scheduled for this course at the present time please click on the ‘Register Interest’ button and login or register for a user account so that we can add you to our course interest register. This register allows us to contact our tutors and finalise dates for a course as soon as we have a few people who have expressed their interest, so the more delegates who register their interest, the sooner we can schedule a particular course.